For e-commerce & DTC brands
Upload your shipping invoice or connect your carrier account. We audit every line item for late deliveries, duplicate charges, and billing mistakes.
Drop your invoice here
PDF or CSV from FedEx or UPS · or click to browse
Instant Demo runs a full simulated audit on 480 sample shipments. No sign-up needed.
Based on historical average recovery rates of 3% to 5% across FedEx and UPS.
Est. monthly recovery
~$1,200
range $900–$1,500
Est. annual refund
~$14,400
back to your bottom line
Net savings after audit (per year)
Performance · 20% fee
$11,520
Fixed Pro · $199/mo
$12,012
Best for you
Estimates only. Actual credits depend on your carrier statements.
Drop in an invoice or link your FedEx / UPS account in a minute.
Each shipment is checked against guarantees, rates, and scan data.
We file carrier disputes and track every claim to payout.
We never touch your funds or hold money in escrow. Approved refunds are credited directly by FedEx and UPS to your weekly billing account.
774829304417
FedEx Priority Overnight · shipped Sep 22, 2026
Delivery scan log
Late by 48 min
Account 1234XX678 · statement period Sep 21–27, 2026
Carriers apply credits straight to your bill. Nothing lands in a ShipRefund account on the way.
Every refund is backed by the carrier's own adjustment reference number, printed on your statement.
On performance billing, fees are invoiced only after credits appear on your carrier invoice.
Audit coverage
Each shipment on your FedEx and UPS invoices is checked against the carrier's own service guide rules. Every claim we file cites a specific, documented error.
Money-back guarantees
Express and ground packages delivered after the guaranteed time qualify for a full shipping-charge refund under the carrier's money-back guarantee.
Guaranteed 10:30 AM · delivered 11:18 AM
Address classification
Commercial addresses wrongly billed residential delivery fees, checked against verified address data.
$5.55–$6.45 per package
Unjustified corrections
Correction fees charged when the address you shipped to was valid and deliverable as written.
Up to $23 per package
DIM & measurement
Billed weight or package dimensions that don't match what you shipped, including wrong DIM divisors and oversize fees.
Billed 18 lb · actual 11 lb
Double charges
The same tracking number billed twice, repeated surcharges, and fees that don't belong on the shipment.
Tracking ID on invoices #8821 and #8834
No claim without evidence
Every dispute includes the tracking scan, invoice line and service guide rule behind it.
ShipRefund sits outside the flow of funds. We find errors and file disputes. The carrier decides each claim and credits you directly.
We work from your invoice files and carrier account numbers. We don't ask for or store your FedEx or UPS login.
We only look at billing and shipment records. We can't create shipments, change your account, or touch your payment methods.
Your data is encrypted with AES-256 when stored and protected with TLS while in transit.
Approved refunds are applied by FedEx and UPS straight to your carrier billing account. We never receive or hold your money.
Proof you can check
Approved refunds show up as negative line items on your weekly FedEx or UPS statement. Each one carries the carrier's adjustment reference, which matches the claim in your ShipRefund dashboard.
| Description | Adjustment ref. | Amount |
|---|---|---|
| Shipping charges — week of 09/22 | $18,420.35 | |
| Service guarantee refund · 774829304417 | −$402.10 | |
| Residential surcharge reversal · 774829301845 | −$5.95 | |
| Address correction fee reversal · 774829302210 | −$23.00 | |
| Billed weight adjustment · 774829301977 | −$31.40 | |
| Duplicate charge reversal · 774829301902 | −$29.81 | |
| Credits applied this statement | −$492.26 | |
| Amount due | $17,928.09 |
Typical recovery ranges from 3% to 5% of carrier spend. Your results depend on your service mix, carrier contract and how often errors happen.
Small shipper
$10,000/mo spend
~1,000 packages/mo
Mid-size shipper
$50,000/mo spend
~5,000 packages/mo
High-volume shipper
$250,000/mo spend
~25,000 packages/mo
Estimates for illustration only, not a guarantee. Statement figures above are an example, not a real customer's invoice.
Choose 20% of recovered refunds with zero upfront cost, or unlimited audits on Fixed Pro.
Straight answers